Deutsche Bahn AG

Success Story

Automation of global booking requests

DB Logo

Deutsche Bahn Group (DB Group) is an international provider of mobility and logistics services, operating in over 130 countries worldwide. The company designs and operates the transport networks of the future. Through the integrated operation of transport and rail infrastructure and the economically and ecologically intelligent linking of all modes of transport, it moves people and goods.

“What convinced us most about the the TIM BPM Suite were the quick and easy imple­men­tation, as well as the ability to flexibly continue develop of the workflows.
Jean Duell, Specialist Accounting Systems, Deutsche Bahn AG

Challenge

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Approx. 350 accounting locations worldwide

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Several million booking requests annually

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Fragmented accounting system

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Significant complications with approval procedures

„A total of 48 countries on 6 continents with 22,000 users had to be integrated in one system. Every month, 250,000 tasks are completed and 80,000 processes are started.“

Jean Duell, Specialist Accounting Systems, Deutsche Bahn AG

Requirements

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Centralization at three of 350 accounting locations worldwide

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Modeling and automation of standardized approval and handling processes on a global level for decentrally originating accounting requests.

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Legal certainty and stability of the system of utmost importance

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Easy and intuitive usability

“Even in these dimen­sions, the TIM BPM Suite has also proven to be a legally secure, sophisti­cated and, above all, stable system in the long term.“
Jean Duell, Specialist Accounting Systems, Deutsche Bahn AG

Process Solution Award 2019 in der Kategorie Workflowmanagement der gfo

gfo Award

In 2019, for this out­standing project, Germany‘s nationally recognized Society for Organization “gfo“ awarded TIM Solutions and Deutsche Bahn with the Process Solution Award in the category of Workflow Manage­ment.

Achievements

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Legally compliant approvals in the TIM BPM Suite

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Compliance with strict data protection and ICS standards within the DB Group

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Confirmation of compliance with these requirements through audits, penetration tests and the General Works Council

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Extensive reporting options

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Stability and the realization of a global rollout are the key factors fulfilled by the TIM BPM Suite

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Fast implementation of the solution

Why use the TIM BPM Suite?

Screenshot of TIM application on a laptop.
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Rapid go-live: In only 6 months from the first kick-off to the go-live of 24 different processes

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Individual and clear display of the respective processing status of the relevant booking orders for each involved employee

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Intuitive usability of the user interface

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Flexible analysis options

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Legally compliant approvals in the system (no more non-transparent approval mails)

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Very complex processes are stable to run

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Transparency of the respective project status

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Very favorable entry with an ROI of less than half a year

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Continuous and consistent development of the TIM BPM Suite

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The excellent support provided by the TIM Team

Screenshot der TIM-Anwendung auf einem Laptop.

Get the best out of your processes.

Let your work flow!