Data Privacy
For data collection on our website
This data protection declaration informs users of this website about the type, scope, and purpose of the collection and the use of personal data.
Responsibility for data collection
The website operator is responsible for data processing on this website. Further information and contact details can be found in the imprint.
How is data collected?
We collect your data in different ways. Firstly, by providing us with your data, for example using our contact form. Furthermore, data is collected by visiting our website through the content management system on which this website is based. These data relate, for example, to the version of the internet browser, the operating system and the time of the visit to our website. This data is of a technical nature and is collected automatically when you access this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided correctly. In addition, other data can be used to analyze user behavior.
Personal rights with regard to your data
You have the right to receive information about the origin, purpose, and recipient of your stored data at any time free of charge. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint or our data protection officer if you have any further questions about data protection. You can exercise your right to lodge a complaint with the responsible supervisory authority.
You also have the right under certain circumstances to request that the processing of your personal data be restricted. For details, please refer to the data protection declaration under “Right to restriction of processing”.
Integration of services and content from third parties
When you visit our website, your surfing behavior can be statistically evaluated. This is done with the help of cookies and analysis programs. The analysis of your surfing behavior is usually anonymous, therefore the surfing behavior cannot be traced back to you. You can contradict this analysis or prevent it by using certain tools. You can find more detailed information in the following data protection declaration.
General information and mandatory information
Data protection
The website operator takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. Various data are collected when using this website. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also provides information on the purpose for which this is done. We would like to point out that data transmission over the Internet, like communication via email, can have security gaps. It is not possible to completely protect data from third-party access.
Responsible for the website
Responsible in terms of data protection regulations for data processing on this website is:
TIM Solutions GmbH
Parkring 29
D-85748 Garching b. München
T +49 89 5404 596-00
F +49 89 5404 596-09
E info@tim-solutions.de
The responsible body is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data such as names, email addresses or the like.
Contact the data protection officer
You can contact the data protection officer of TIM Solutions GmbH at the following email address: datenschutz@tim-solutions.de
Revocation of your consent to data processing
Most data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal email. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and direct advertising (Art. 21 GDPR)
If the data processing is based on Art. 6 Para. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you file an objection, we will be affected no longer process personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms or the processing serves to assert, exercise or defend legal claims (contradiction pursuant to Art. 21 Para. 1 GDPR ).
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected to such direct advertising. If you object, your personal data will then no longer be used for direct marketing purposes (objection under Art. 21 Para. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies. The responsible supervisory authority for data protection issues for Germany is the state data protection officer of the federal state in which our company is based.
A list of data protection officers and their contact details can be found at the following link: bfdi addresses and links.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.
SSL/TLS-Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this page uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Information, blocking, deletion and correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin, and recipient and the purpose of data processing and, if necessary, the right to correct, block or delete this data. You can contact us at any time at the address given in the imprint or our data protection officer mentioned above, as well as for further questions on the subject of personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the imprint.
The right to restrict processing exists in the following cases:
The right to restrict processing exists in the following cases if you contest the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the examination, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data happens/happened unlawfully, you can request the restriction of the data processing instead of the deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
If you have filed an objection in accordance with Art. 21 Para. 1 GDPR, you and our interests must be weighed up. As long as it is not clear whose interests outweigh the rights, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data may only be saved with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest in the European Union or a Member State.
Objection to advertising emails
We hereby object to the use of contact data published within the framework of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.
Newsletter
With the newsletter, we inform you about us and our offers.
If you would like to receive the newsletter, we need a valid email address from you, as well as information that allows us to verify that you are the owner of the email address provided or that the owner agrees to receive the newsletter. Further data is not collected. This data is only used for sending the newsletter and will not be passed on to third parties.
When you register for the newsletter, we save your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an email address and signs up for the newsletter without the knowledge of the authorized party.
You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time. The revocation can be made via a link in the newsletter itself or by sending a message to the contact options above.
Access data/server log files
The provider (or his web space provider) collects data about every access to the offer (so-called server log files). The access data include:
Name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The provider uses the log data only for statistical evaluations for the purpose of operation, security, and optimization of the offer. However, the provider reserves the right to check the log data retrospectively if there are reasonable grounds to suspect illegal use.
Contact
When contacting the provider (for example via a contact form or email), the user’s information is stored for the purpose of processing the request and in the event that follow-up questions arise.
Contact form
If you send inquiries to us using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent. The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw this consent at any time. An informal message to us by email is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.
Registration function on this website
The data entered during registration will be used for the purpose of using the offer. Users can be informed about information relevant to the offer or registration, such as changes in the scope of the offer or technical circumstances, by email. The data collected can be seen from the input mask during registration.
Portal
The portal is used for the exchange of information between us and our partners and customers. User-related data such as IP address, registration date, last visit to the website and downloaded files are saved. These data serve only to improve our offer in connection with the portal and will not be passed on to third parties.
Documentation
The documentation is used for instruction and support in handling the TIM software. User-related data such as IP address, registration date, last visit to the website and downloaded files are saved. These data serve only to improve our offer in connection with the documentation and will not be passed on to third parties.
The documentation is implemented using a Confluence server from Atlassian. Atlassian’s privacy policy can be viewed at https://www.atlassian.com/de/legal/privacy-policy.
Cookies
Cookies are small files that make it possible to store specific, device-related information on the user’s access device (PC, tablet, smartphone, etc.). On the one hand, they serve the user-friendliness of websites and thus the users (e.g. storage of login data). On the other hand, they are used to collect statistical data on website use and to be able to analyze them in order to improve the offer. Users can influence the use of cookies. Most browsers have an option that restricts or completely prevents the storage of cookies. However, it is pointed out that the use and in particular the convenience of use is restricted without cookies.
You can find many online advertising cookies from companies via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/uk/your-ad-choices / manage.
Overview and description of the cookies we use
| Name | Function | Category | Expiry |
|---|---|---|---|
| 2fb6744404db8eb42ce518fa08ffb89b | Preserves the status of the user session across all page requests | Necessary | Session |
| fe0ba850acc959196a3784d769412735 | Necessary | Sessions | |
| _ga | From Google Analytics for page analytics reports | Performance | 2 years |
| _gid | From Google Analytics for page analytics reports | Performance | 24 hours |
| _gat_gtag_UA_(property-id) | Used to throttle the request rate. If Google Analytics is provided via Google Tag Manager, this cookie is given the name _dc_gtm_(property-id) | Performance | 1 minutes |
| reDimCookieHint | Indicates that you consent to the use of cookies on our site. It is set when you close the “Use of Cookies” notice layer | Necessary | 1 year |
| uslk_e | This functional cookie enables the live chat to be operated and is necessary to identify the user | Necessary | 1 year |
| uslk_s | This functional cookie enables the live chat to be operated and is essential for the website to function properly | Necessary | Session |
| 1P_JAR | This cookie contains information about how the end user uses the website and what advertising the end user may have seen before visiting this website | statistics | 1 month |
| APISID | This cookie contains information about how the end user uses the website and what advertising the end user may have seen before visiting this website | statistics | 2 years |
| HSID | This cookie is set by DoubleClick (owned by Google) to create a profile of the interests of the website visitor and to place relevant advertisements on other websites | statistics | 2 years |
| NID | This cookie is set by DoubleClick (owned by Google) to create a profile of the interests of the website visitor and to place relevant advertisements on other websites | statistics | 1 year |
| SAPISID | This DoubleClick cookie is usually set by advertising partners via the website and used by them to create a profile of the interests of the website visitor and to place relevant advertisements on other websites. This cookie uniquely identifies your browser and your device | statistics | 2 years |
| SID | Sitzungs-management | Necessary | Session |
| SIDCC | This cookie contains information about how the end-user uses the website and what advertising the end-user may have seen before visiting this website | statistics | 3 months |
| SSID | This cookie contains information about how the end user uses the website and what advertising the end user may have seen before visiting this website | statistics | 24 hours |
| Confluence Server under https://doc.tim-solutions.de/ | |||
| confluence.browse.space.cookie | Remembers the user’s last selected tab in the “Search Storage Space” section | statistics | 1 Jahr |
| confluence.list.pages.cookie | Remembers the user’s last selected tab in the “List Pages” section | statistics | 1 Jahr |
| JSESSIONID | Necessary | Session | |
Integration of services and content from third parties
It may happen that third-party content, such as videos from YouTube, maps from Google Maps or graphics from other websites, is integrated into this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence on whether the third-party provider uses the IP address e.g. save for statistical purposes. As far as we know, we will inform the users about it.
Google Analytics
This offer uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are stored on users’ computers and which enable an analysis of their use of the website. The information generated by the cookie about the use of this website by users is usually transferred to a Google server in the USA and stored there.
If IP anonymization is activated on this website, the IP address of Google users will be shortened beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. The IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by users, to compile reports on website activity and to provide other services related to website and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Users can prevent cookies from being saved by making the appropriate settings in their browser software. However, this offer warns the user that in this case, you may not be able to use all functions of this website to their full extent. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link download and install: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is placed on your device. If you delete your cookies, you must click this link again.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Social media
Share content (Facebook, LinkedIn, Xing & Co.)
The content on our pages can be shared in accordance with data protection in social networks such as Facebook, Twitter or YouTube. The content sharing function only opens the respective platform and passes the URL of the page to be shared. There is no transfer of user data to the operators of these platforms, which is why the user must actively register on the respective platform. Our users can share the content of this page in accordance with data protection in social networks without having to create complete surf profiles by the operators of the networks.
Our social media appearances
Data processing through social networks
We maintain publicly available profiles on social networks. The individual social networks we use can be found below. Social networks such as Facebook, LinkedIn, Xing, YouTube etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presences, numerous data protection-related processing processes are triggered.
In detail: If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data can also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, using cookies that are stored on your end device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. In this way, you can be shown interest-based advertising inside and outside the respective social media presence. If you have an account with the respective social network, the interest-related advertising can be displayed on all devices on which you are logged in or were logged in.
Please also note that we cannot track all processing processes on social media portals. Depending on the provider, further processing operations may, therefore, be carried out by the operators of the social media portals. Details can be found in the terms of use and data protection provisions of the respective social media portals.
Legal basis
Our social media appearances are intended to ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases that must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 Para. 1 lit. a GDPR).
Responsible and assertion of rights
If you visit one of our social media sites (e.g. YouTube), we, together with the operator of the social media platform, are responsible for the data processing processes triggered during this visit. You can basically exercise your rights (information, correction, deletion, restriction of processing, data portability, and complaint) against us as well as the operator of the respective social media portal (e.g. against Facebook).
Please note that despite the shared responsibility with the social media portal operators, we do not have any full influence on the data processing processes of the social media portals. Our options depend largely on the company policy of the respective provider.
Storage time
The data directly collected by us via the social media presence will be deleted from our systems as soon as the purpose for their storage no longer applies, you ask us to delete them, revoke your consent to the storage or the purpose for the data storage no longer applies. Saved cookies remain on your device until you delete them. Mandatory legal provisions – especially retention periods – remain unaffected.
We have no influence on the storage period of your data, which is saved by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their data protection declaration, see below).
Social networks in detail
We have a Facebook profile. The provider is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Facebook is certified according to the EU-US Privacy Shield. We have concluded a processing agreement with Facebook (controller addendum). This agreement determines which data processing operations we or Facebook are responsible for when you visit our Facebook page.
You can view this agreement under the following link: https://www.facebook.com/legal/terms/page_controller_addendum.
You can adjust your advertising settings independently in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads.
For details, see Facebook’s privacy policy: https://www.facebook.com/about/privacy/.
We have a profile at XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. You can find details on how they handle your personal data in XING’s data protection declaration: https://privacy.xing.com/de/datenschutzerklaerung.
We have a LinkedIn profile. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn is certified according to the EU-US PrivacyShield. LinkedIn uses advertising cookies. If you would like to deactivate LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
You can find details on how they handle your personal data in LinkedIn’s data protection declaration: https://www.linkedin.com/legal/privacy-policy.
YouTube
We have a YouTube channel, provider of www.youtube.com is Google Ireland Limited, Gordon House, Barrow Street Dublin 4 Ireland. Google is certified according to the EU-US Privacy Shield. The use of the YouTube channel is subject to the YouTube terms of use: https://www.youtube.com/static?gl=DE&template=terms&hl=de For details of Google’s privacy policy, please refer to the following link: https://policies.google.com/privacy?hl=de
Plugins on the website
Facebook Social Plugins
This offer uses social plugins (“plugins”) from the social network facebook.com. The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and the appearance of the Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
When a user calls up a website of this offer that contains such a plugin, his browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted from Facebook directly to your browser, which integrates it into the website. The provider, therefore, has no influence on the scope of the data that Facebook collects with the help of this plugin and therefore informs the user according to his knowledge: https://www.facebook.com/help/186325668085084.
By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the offer. If the user is logged into Facebook, Facebook can assign the visit to their Facebook account. If users interact with the plugins, for example by pressing the Like button or leaving a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save his IP address. According to Facebook, only an anonymized IP address is saved in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options for protecting the privacy of users can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/.
If a user is a Facebook member and does not want Facebook to collect data about him via this offer and link it to his member data stored on Facebook, he must log out of Facebook before visiting the website.
It is also possible to block Facebook social plugins with add-ons for your browser, for example with the “Facebook Blocker”: http://webgraph.com/resources/facebookblocker/.
Userlike Live-Chat Software
This website uses Userlike, a live chat software from Userlike UG (limited liability). Userlike uses cookies, which are stored on your computer and which enable personal conversation in the form of a real-time chat on the website with you. The data collected is not used to personally identify the visitor to this website and is not combined with personal data about the bearer of the pseudonym. Userlike uses Amazon SES to send emails.
You can find Userlike’s data protection declaration under the following link: https://www.userlike.com/de/terms#privacy-policy
The privacy policy of Amazon SES can be found at the following link: https://aws.amazon.com/de/privacy/
YouTube
Our website uses plugins from the YouTube website. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. We use YouTube in the extended data protection mode. According to YouTube, this mode means that YouTube does not save any information about visitors to this website before they watch the video. However, the extended data protection mode does not necessarily preclude the transfer of data to YouTube partners. For example, regardless of whether you are watching a video, YouTube connects to the Google DoubleClick network.
As soon as you start a YouTube video on our website, a connection to the YouTube servers is established. The YouTube server is informed of which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube can save various cookies on your end device after starting a video. With the help of these cookies, YouTube can receive information about visitors to our website. This information may a. used to collect video statistics, improve usability and prevent fraud. The cookies remain on your device until you delete them.
If necessary, further data processing processes can be triggered after the start of a YouTube video, over which we have no influence. YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Further information on data protection at YouTube can be found in their data protection declaration at YouTube data protection declaration: https://www.youtube.com/account_privacy
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.
The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on the handling of user data in Google’s data protection declaration: https://policies.google.com/privacy
CookieHint
We use CookieHint to warn you about cookies on this website in accordance with the EU Cookie Directive and GDPR (GDPR). The plugin is manufactured by reDim GmbH, Nußalle 7 F, 63450 Hanau.
Further information on data protection at CookieHint can be found in their data protection declaration at: https://www.redim.de/datenschutz
