Frequently asked questions

Our TIM BPM Suite is tailored to meet the unique needs of every organisation. The TIM BPM Suite is a standard software which allows individual workflow development and implementation. Our customers have full independence to create workfows on their own and to work with our solution, ensuring a seamless integration into their existing IT landscape. 

TIM BPM Suite is not merely a process digitisation tool; it is a comprehensive workflow management software. While we use different modeling tools to implement and visualise processes, our solution goes beyond that by making processes run smoothly and efficiently. We provide end-to-end support for process digitisation, from design to execution.

TIM Solutions solves issues related to inefficient processes, lengthy workflows, lack of transparency, and the need to digitise paper forms. With our tool TIM BPM Suite we also provide a seamless transition from cumbersome Excel sheets.

Yes, TIM BPM Suite offers seamless integration capabilities with other systems, allowing you to leverage your existing software investments while enhancing your workflow management. A list of already implemented interfaces can be found here.

In addition to implementation services, TIM Solutions also offers comprehensive training programmes. Our training provides our customers with the knowledge and skills they need to manage their own workflows. This empowers them to take full control and make adjustments as needed, reducing their reliance on external service providers.

At TIM Solutions, we understand the value of time. Our training programs are designed to be concise yet thorough, allowing our customers to start utilising our solution quickly. We prioritise providing clear instructions and hands-on guidance to ensure a smooth onboarding experience. Read more about the TIM training programs here.

TIM Solutions provides outstanding customer support. Our dedicated support team is ready to assist you with any questions, issues, or technical difficulties you may encounter.

Absolutely! TIM Solutions has a proven track record of serving customers operating on an international scale. We have successfully supported businesses with operations spanning multiple countries, dealing with diverse languages, time zones, and cultural variations. Our software is adaptable to global environments, providing seamless workflow management regardless of geographical boundaries.

Getting started with TIM Solutions is easy. You can reach out to us via chat or contact page to learn more about our software, request a demo, or get in touch with our team for personalised assistance. 

TIM BPM Suite stands for lean, agile digitisation, which is why our software is known for fast implementation times and outstanding flexibility. Plus, your citizen developers will love the ability to work independently thanks to the usability of our no-code approach.

The security of our software solution is our top priority. We implement stringent security measures to ensure the confidentiality, integrity and availability of your data. Our experts use proven security protocols and technologies to minimise potential security threats. We also conduct regular pentests to monitor our infrastructure.

Benefit from an easy start to your digitisation project thanks to our competitive licensing prices – find out more about our pricing here. In addition, we offer streamlined service packages for an easy start, and our training courses ensure that TIM BPM Suite is used happily and independently in your organisation, regardless of department or programming skills. Every project is different, which is why we offer tailor-made solutions and work closely with you to optimise costs according to your budget and requirements.

TIM BPM Suite improves the efficiency of your business processes on several levels. By digitising your processes, paper-based processes are replaced by electronic workflows. The execution of documented processes as live workflows ensures fast and structured data collection and processing. In addition, the systematic collection and evaluation of process metrics enables precise analysis of your processes. TARGET-ACTUAL comparisons ensure that the actual execution corresponds to the specified target specifications. Deviations can be identified and optimisation measures implemented. Time management ensures timely execution by activating automatic escalations in the event of time overruns and informing the relevant process participants. The strategic integration of the TIM BPM Suite therefore not only offers better control of your business processes, but also promotes the long-term success of your company. 

The TIM BPM Suite is suitable for everyone – regardless of company size, industry or department. More than 500 satisfied companies in 74 countries are proof of this – a selection of our customers can be found here. You can also gain a deeper insight into selected customer projects, including those of Deutsche Bahn and BMW, in our success stories.

The TIM BPM Suite is the only software solution that gives you the freedom to connect almost any modelling tool that supports the BPMN 2.0 standard to map your workflows. Once you have modelled a process, you can transfer it to TIM and immediately bring it to life without any IT knowledge. The workflow is always based on your process model. And in no time at all, you can reap the benefits of a digitised process!

Would you like to know whether your modelling tool is compatible with TIM? Feel free to contact us!