Munich Airport
Success Story
Risk management made easy with TIM Solutions
Flughafen München GmbH (FMG), founded in 1949, operates the Munich Airport along with its subsidiaries. The Bavarian air traffic hub is Germany’s second largest airport and the
only five-star airport in Europe.
More consistency, transparency and speed as well as revision reliability of the processes thanks to TIM.
Initial Situation
Risk management was carried out in accordance with legal requirements, but by using Excel sheets that were difficult to handle
Not all requirements that may be relevant in the future with regard to the legal situation were fulfilled
Operational implementation via the exchange of Excel sheets was complicated and extremely time-consuming
Overviews and management reports were difficult to be generated
No proactive content-related discussion between the various specialist areas
“The reduction of coordination effort and lead times results in a time saving of 40%!“
Achievements
Documentation, processing and assessment of potential future risks according to probability of occurrence, extent of damage and possible countermeasures
Joint elaboration of risks with the divisions and complete further processing through defined process steps in TIM (complete, traceable, transparent)
Revision security and consistency of processes
Management controlling tool to handle risks proactively
Relief for the divisions through structured and efficient task allocation
Implementation of a clearly arranged reporting system (automatic display of execution/design data such as idle periods, waiting times, etc.)
Transformation from a mere past-oriented administration of risks to a future-oriented risk management system
Significant increase in speed and transparency
„The biggest advantages we have with TIM are definitely revision security and process consistency as well as speed and transparency.“
Realization
A Risk Management workflow has been implemented with TIM at Munich Airport. Risk Managers record the risks centrally using forms on the intranet.
Examination and approval of the risk by the Risk Manager according to various logics (e.g. amount of damage or probability of occurrence) and proposal of measures and their realization
Review and processing of the risk by the Risk Manager and assignment to the responsible Risk Manager
Display of clear detail views and various evaluations of the relevant risks in the TIM Cockpit
Automatic export of these reports for Managing Directors and the Supervisory Board
Why use the TIM BPM Suite?
