DENSO AUTOMOTIVE Deutschland GmbH
Success Story
Significantly improved processes thanks to TIM
DENSO AUTOMOTIVE Deutschland GmbH is a subsidiary of its Japanese parent company DENSO CORPORATION and develops and sells original equipment pieces for the automotive industry.
Work more efficiently through process digitization and standardization.
Initial Situation
The theoretical product development processes were well described. However, there was a lack of practical support in the daily business by appropriate tools
Use of simple and insufficient applications (MS Office and email system) for recurring processes
Many processes took place in different process variations
Unclear whether and in what form (illegible scans) information was received by process participants
Everything was tracked manually
When a process manager wanted to get an overview of all processes, some people were busy for up to two days gathering the information
Considerable problems occurring in the interfaces within the collaboration of the globally operating company DENSO and its subsidiaries due to completely different IT requirements (e.g. limits on email size)
Return on Investment achieved in less than 6 months! Significant time savings of several thousand working hours per year!
Requirements
Opportunity to model and roll out workflows yourself
Administration by DENSO
Graphical illustration of all project states
Low training effort
Fast workflow implementation
Ability to implement highly complex processes in the system
Scalability: gradual introduction of various workflows and constant expansion of the user group
„All objectives were achieved. We would take the same approach again today.“
Achievements
Considerable time savings through improved communication between all process participants, standardization of processes (which run without manual intervention) as well as immediate verifiability of all processes
Transparency over the individual project states
Implementation of interfaces to existing systems
The TIM BPM Suite as a stable, central platform for all processes
Regular exchange with users confirms that the software actually eases their work, provides effective support and gains exceptionally high acceptance
User requests for additional software implementation show that further potential for improvement is being identified and that the process is continuously optimized
„TIM is the software that was best able to feature the majority of our requirements with minimal customization effort.“
Why use the TIM BPM Suite?
